Do you have a business where folks might write reviews (either on Facebook, Yelp, your website, etc.?) Here are some best practices… 1. Respond to every review (good or bad) 2. If the review is negative, thank the person for sharing their experience, and assure them that you will address…
Mid-day Encounter with a Luna Moth I’ve been working lately to re-invent myself a bit. As my business has evolved, it seems that personal growth and rebirth are naturally part of the evolution. Making decisions about whether or not to grow and expand my business have consumed my thoughts of late. The…
Online forms… We all come across them on a daily basis. Some are useful and some are downright annoying — especially when a form has too many “required” fields. We know and understand that a certain amount of information needs to be required, and some answers simply make it easier…
In two months I’ll be celebrating the four year anniversary of my business… it seems fitting to think about my resolutions for my business in 2015 as well as the one’s that I try to set for my business anniversary. This year, I’ve decided to combine them into one set of goals.…
